WordPress Wiki Plugin for Knowledge Base & Wiki websites
Key Features:
- Medium.com-like frontend editor
- Wiki based Publishing Capabilities & Revision Approval System
- User Access Restriction & Password Restriction
- Article and Topic Listing
- Elementor Integration
Checkout the complete list of features at the bottom.
Use Cases:
WordPress Knowledge Base
You can create a limited access WordPress knowledge base for your knowledge customers.
WordPress Product Documentation:
You can use Helpie to create documentation for your product. That could be a technical documentation or a documentation of your product for your end users.
WordPress Wiki websites
You can create an internal wiki for your team using Helpie WordPress Plugin.
Create a WordPress wiki website like Wikipedia using Helpie
Helpie WordPress Knowledge Base Wiki Plugin Features
- Publishing:
- Publishing capabilities: decide who can edit, who can publish and who can review articles
- Revision Approval System: your reviewers can publish edits or roll back to previous revisions
- Search:
- Searches Title, Content, Categories, Tags
- Partial Matching
- Sorting is done using a prioritisation score like Google’s keyword system
- Article Listing:
- 10+ sorting, filtering, style options
- Filter articles by topics
- Sort articles by popularity, recently created, recently updated, alphabetical, etc
- Category Listing:
- 5+ sorting, filtering, style options
- 4 view stles: Boxed, Boxed1, Modern, List
- Hero Section: with style options.
- Table of Contents:
- Automatic Table of Contents
- Standard, Fixed Display options
- Options to show/hide/toggle sub-topics and articles under a topic/category
- User Access Restriction:
- Based on any user roles ( custom or default )
- Password Protection: Protect topics/categories by password
- Voting: 2 voting systems + insights based on voting
- Insights: User, Search, Voting, Article Insights
- Translation Ready: Support WPML, RTL
- Compatible with the latest WordPress and all Major Themes and Plugins
- Page Builders Integrated
- Breadcrumbs
- Frontend Stats: Display KB / Wiki stats in the frontend
- 100+ settings to customise your KB
- Widgets, Shortcodes in progress for all components
- Frontend Editor: Add/Edit/Manage articles from the frontend
- Article versioning: Works with WordPress Revision System for article versioning/revision system
- Media Attachments: Attach audio, video, pdf, or any other media
- Comments: Enable/Disable Comments
- Responsive / Mobile Friendly
- Drag and Drop category re-ordering
- FontAwesome Icons included
- Estimated Reading time
- Fully Updated Docs
- WordPress Multisite Supported
Helpie is an intuitive Helpdesk / Knowledge Base plugin that lets you create and organize your Helpdesk / Documentation / Knowledge Base for your products and services.
More features coming soon.
Feel free to share your FEATURE SUGGESTIONS.
FAQ
- How do I update the helpie plugin? So far the simplest way to update the plugin is to use the envato-update-plugins plugin.
Changelog
Version 1.7.3 – June 8, 2018
- Enhancement: Display sub-categories with indentation from Table of Contents
- Enhancement: Hooks for adding Custom Post title and Post Content class
- Enhancement: Helpie KB fully translatable and French translation ready
- Fix: Internet Explorer not supporting Frontend Editor
- General Bug Fixes
Version 1.7.2 – May 21, 2018
- Enhancement: Option to allow ‘anyone’ ( even non logged in users ) to edit or publish from frontend
- Enhancement: Option to show icons for categories instead of images
- Enhancement: Reduced plugin file size
- General Bug Fixes
Version 1.7.1 – May 7, 2018
- Fix: Embed video issue
- General Bug Fixes
Version 1.7 – April 23, 2018
- Major Feature: Mediumesque Frontend Editor
- Major Feature: Revision Controls
- Major Feature: Publishing capability with approval system
- Enhancement: Modern Table of contents
- Fix: Boxed1 category listing not showing children after previous update
- Fix: Bridge Theme category Page issue
- Fix: Hero Area subtitle color not changing via settings
- Fix: String translation in search results page
Version 1.6.3 – April 2, 2018
- Enhancement: Children Type option for Category Listing
- Fix: Issue with category listing custom order ( drag and drop )
- Fix: Fixed issue with Password Protect
- Fix: Text Width being narrow in mobile for some themes
- Fix: Increased article listing image resolution
Version 1.6.1 – March 21, 2018
- Enhancement: Children Type option for Category Listing
- Fix: Issue with category listing custom order ( drag and drop )
- Fix: Fixed issue with Password Protect
- Fix: Text Width being narrow in mobile for some themes
- Fix: Increased article listing image resolution
Version 1.6 – Mar 12, 2018
- Fix: Improved Category image resolution
- Fix: Category Page mobile layout issue
- Fix: Search autosuggest hidden issue in Genesis
- Fix: Added Translation strings
- Fix: Issue with Category Listing shortcode
- Fix: Main Page Shortcode in PHP 5.6
Version 1.5.1 – Feb 28, 2018
- Bug fix: Fixed issue with shortcode throwing blank page error
Version 1.5.0 – Feb 27, 2018
- Major Feature: Article Listing with filtering, sorting
- Major Feature: Shortcode + Widget + Elementor Widget for Article Lising ( with styling )
- Major Feature: Automatic Updates from dashboard
- Major Enhancement: Search – Show category name, feature image, matched content with highlighting
- General Fixes
Version 1.4.3 – Feb 12, 2018
- Enhancement: Ability to add num_of_cols to [pauple_helpie_categories_listing] shortcode
- Enhancement: Ability to add num_of_articles to [pauple_helpie_categories_listing] shortcode
- Enhancement: Search Speed improvements
- Enhancement: Hide Excerpts for Protected Categories in Search Results Pages
- General Fixes
Version 1.4.2 – Feb 6, 2018
- Fixed issue with updating by deleting and re-installing
Version 1.4.1 – Feb 5, 2018
- Enhancement: Ability to set a page as Main Page
- Fixed Issue where other sidebars were not shown
- Fixed Search Page Restoration when deleted
- Fixed UI issues for Bridge theme
Version 1.4.0 – Jan 29, 2018
- Enhancement: Display number of reads for each post
- Enhancement: Ability to Hide the name of the author in recent articles
- Enhancement: Shortcode for statistics
- Enhancement: Ability to change “helpdesk_category” slug
- Enhancement: Show Table of Contents on mobile with dynamic dropdown
- General Fixes and Improvements
Version 1.3.9 – Jan 22, 2018
- Minor Fixes and UI Improvements
Version 1.3.8 – Jan 18, 2018
- Main Page Fixes and Improvements
Version 1.3.7 – Jan 14, 2018
- Performance Fixes and Improvements
Version 1.3.6 – Jan 11, 2018
- General Fixes and Improvements
Version 1.3.5 – Jan 2, 2018
- Bug Fix: Fixed an issue where search did not work with WPML plugin
- Bug Fix: Password Protect modal did not work with the Categories Listing shortcode
Version 1.3.3 – Dec 14, 2017
- Bug Fix: Fixed an issue with Divi header not shrinking
- Bug Fix: Fix a warning in PHP 7.1 and above version
Version 1.3.2 – Dec 04, 2017
- Bug Fix: Fixed an issue with User Access Controlled categories not showing up
Version 1.3.1 – Nov 28, 2017
- Bug Fix: Fixed a issue with table of contents displaying duplicate articles.
- Enhancement: New style settings to add margin-top to the Helpie modules.
- Enhancement: New Insights – Most Viewed Pages
- Bug Fix: Fixed an issue where sidebar did not show more than 5 articles per category
Version 1.3.0 – Nov 17, 2017
- Bug Fix: Fixed a conflict with Memberium plugin causing live search to not appear
- Enhancement: Ability to translate Helpie Settings input strings with WPML
Version 1.2.9 – Nov 2, 2017
- Bug fix: Where the categories list on the main page changed order randomly
- Bug Fix: Footer and Modal responsiveness issue in Enfold
- Bug Fix: Custom Permalink beginning string ( like ’/blog’ ) does not affect Helpie’s CPT
Version 1.2.8 – Oct 19, 2017
- Add option to Enable / Disabled display of “updated by”
- Bug Fix: Line breaks disappear from article after they are added
Version 1.2.7 – Oct 5, 2017
- Improved compatibility with Elementor WP Plugin
- Insights Bug fixes
Version 1.2.6 – Oct 1, 2017
- Misc Bug fixes
Version 1.2.5 – Sept 26, 2017
- New Feature: Gradient for Welcome Area
- New Feature: Background Image for Welcome Area
- New Feature: Gradient + Illustration for Welcome Area
- New Feature: Priority based Search
- New Feature: Automatic In-Page Table of Contents
- New Feature: Knowledge Base Stats Module
- Update: ‘Main Page Template’ is now called ‘Main Page Category Listing Style’
- Bug Fix: Sidebar scroll issues including scroll, sidebar width issue and highlight article issues
- Bug Fix: Where Post pages UI style was mildly affected in the admin area
Version 1.2.4 – Sept 7, 2017
- New Feature : Modern – New Categories List Template
- New Feature : Recent Articles Module
- Enhancement: You can now click Search icon to search
- Enhancement: In Table of Contents, Highlight current article title in single page template and other improvements
- Bug Fix : Autocomplete CSS affects global styles
- Bug Fix : Remove ‘capitalize’ in Title text-field of “Add” / “Edit” modal
- Bug Fix : Edit Article in Frontend – Character encoding issue
- Bug Fix : Capitalize Issue in Categories List
- Bug Fix : Helpie main page category Settings are reset when saving settings for the first time.
- Bug Fix : User Access : Child term is restricted even if its parent is allowed
- Bug Fix: Helpie Add Article Modal not working in mainpage shortcode
- Bug Fix: Where saved settings are reset after update
- Bug Fix: Frontend Add Media Modal issue
- Bug Fix: Where Frontend Editor Edit modal did not show previously added tags
- Bug Fix: Where Search auto-suggest alignment is wrong sometimes
Version 1.2.3 – Aug 25, 2017
- New Major Feature: Frontend-editing – Add, Edit, Delete articles from front-end
- New Feature: New categories are now automatically included ( provided they have articles )
- New Feature: Boxed Template
- New Feature : Show helpie_tags at the bottom of the single article page
- Bug Fix: Fixed Encoded characters in Search auto-suggestion
- Bug Fix: Search results page showing wrong results
- Bug Fix: Remove all JS logs
- Bug Fix: User Access: By default, Allow Non-Categorised article to be viewed
Version 1.2.2 – Aug 8, 2017
- New Feature: Search now looks at ‘tags’ to return suggestions and search results
- New Feature: Insights now shows most repeated keywords
- Bug Fix: Fix alignment of header in /pauple_helpie/ ( archive url )
- Bug Fix: Shortcodes fixed in Elementor, Visual Composer, Divi
Version 1.2.1 – July 27, 2017
- Bug Fixes
Version 1.2 – July 20, 2017
- Frontend Editing
Version 1.1 – July 13, 2017
- New Feature: Public users ( people who don’t have login ) can now vote. Feature can be turned on / off
- New Feature: Search box has been updated to directly go to article on clicking on suggestions
- New Feature: You can now change the “Table of Content” to your own title
- Bug Fix: Fixed a bug where Shortcodes which caused issues in Divi ( and possibly other page builders )
Version 1.0.9 – July 7, 2017
- Bug Fix: Semantic.css adds body style to all pages, especially admin-section
- Bug Fix: Multisite conflicts
Version 1.0.8 – June, 2017
- Bug Fix: Bug Fix: Password Protect Modal Cookies behaving oddly
Version 1.0.7 – June, 2017
- Bug Fix: Password Protect Modal behaving oddly in Avada
Version 1.0.6 – May, 2017
- New Feature: Password Protection ( for categories )
- New Feature: ‘Added’ and ‘Updated’ tags. Use it to mention when the version in which feature was added
- New Feature: Auto-updates compatible with ‘envato-update-plugins’ plugin: https://github.com/wp-kitten/envato-update-plugins
- New Update: Moved Helpie Settings from under Settings menu to ‘Helpdesk’ menu
- Bug Fix: Where when viewing a category page the main navigation gets moved to the left
Version 1.0.5 – March 5, 2017
- New Feature: Sidebar Category toggle
- New Feature: Order articles in the category list
- New Feature: Limit number of articles under category in sidebar
- New Feature: Visual Composer compatibility
- Bug Fix: Content going into footer background in some themes.
- Bug Fix: Show custom brand styles in single, category and search templates
- Bug Fix: Language switching not working
- Bug Fix: Where helpie plugin affected dashboard fonts
- Bug Fix: Page scroll doesn’t show up in right column
Version 1.0.4 – February 10, 2017
- New Feature: Sidebar Category toggle
- Bug Fix: Content going into footer background in some themes.
- Bug Fix: Show custom brand styles in single, category and search templates
- Bug Fix: Language switching not working
- Bug Fix: Where helpie plugin affected dashboard fonts
Version 1.0.3 – Posted January 30, 2017
- Bug Fix: While changing settings, change some settings it returns “header already sent error”
- Bug fix: “Undefined variable pauple_helpie_plugin_version”
- Bug Fix: Welcome Area Style settings not applied to shortcode
Version 1.0.2
- Bug Fixes.
Version 1.0.1 0 January 28, 2017
Style Settings:
- Improved Russian translation, thanks to Michael Kolmanovich.
Version 1.0.0 – MAJOR RELEASE – January 23, 2017
Style Settings:
- Change colors of primary brand color, text of welcome area
- Search border style
Main Page Settings:
- Change the helpdesk slug
- Re-order category in KB main page
- Limit the number of articles under categories using drag and drop
- Choose number of columns
Single Page Settings:
- Select templates like, left-sidebar, right-sidebar, no-sidebar, both-side-sidebar
- Replace current sidebar with other registered sidebars or use both
Category Page Settings:
- Select templates like, left-sidebar, right-sidebar, no-sidebar, both-side-sidebar
- Replace current sidebar with other registered sidebars or use both
Version 0.4
- Full Documentation Navigation from sidebar
- Syntax Highlight and Copy short-code
- Major UI Improvements
- Loading / Interaction Animations
Version 0.3
- Helpdesk Insights
- Translation Ready
- Compatibility with WordPress 4.7
- Minor Bug fixes and UI Improvements
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Demo = Helpie – WordPress Knowledge Base Wiki Plugin
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Download = Helpie – WordPress Knowledge Base Wiki Plugin-[Updated].zip