Support or pre-sale questions
For support, we have included the documentation file for your reference. You can also join the community for more help at our official forum.
Please note that we don’t answer support requests in the comments section. However, feel free to ask any presale questions there and we’ll try our best to reply asap.
Changelog
Sep 20, 2016 – Version 2.0.8
404 error no longer occurs when user transfers among tabs in the author's profile page "Filter By" text is seamlessly translated Bug in Category selection in the Ask a Question & Create a Poll modals on the RTL site is fixed Infinite Scroll now functions seamlessly when user chooses a tag Update the error notification display in the Create a Poll modal Comments won?t be automatically published if "Comment must be manually approved" is enabled Users are properly redirected to user's profile when they click on the name of people leaving comments in the poll detail page Blog posts whose length is too long are now paginated on both desktop & mobile Question Category & Question Tag pages are seamlessly paginated Resolve the pagination issue when you set Blog page as the Front page [Mobile] "Contact" button in the User profile works well on mobile (iOS) [Mobile] The detail question page is properly opened via link shared on Facebook
Aug 8, 2016 – Version 2.0.8
Poll is seamlessly displayed in the questions page whether you enable the "Infinite Scroll" mode or not Resolve the filter issue in the search page Voted polls are no longer shown in the "Unanswered" tab from this version "Maximum length" works properly now when user uses input texts from the browser's cache Fix the responsive bug when you rotate the tablet The "Filter bad words" now functions properly You cannot enter the negative number & special character in the "Send Email From" field from now on Notification is no longer displayed when you have already chosen the category Poll question is seamlessly displayed in the search bar UI of polls in the homepage & search page are identical [Mobile] Poll is seamlessly searched on mobile [Mobile] Correct the search category function
July 11, 2016 – Version 2.0.7
Better UX in the file page.php Add "Sign in" link in the "Forgot password" form [Mobile] The text ?Sign in with? in the intro page is now translation supported User can embed YouTube video in comment and answer section Terms of Service and Privacy Policy pages now have two separate page templates "Recent comments" widget on the left sidebar describes specifically user's activities in a question Invalid reCAPTCHA is no longer shown in the "Ask a Question" form when you disable reCAPTCHA for Questions Hide "Update Database" announcement after successful update Remove Poll tab in the user's profile when Poll Maker feature is disabled Display the exact number of members in the "Users" page "Polls Per Page" is appropriately replaced by "Questions Per Page" text on the Homepage [Mobile] Users now can change profile picture from mobile
June 03, 2016 – Version 2.0.6
[Mobile] "Remember me" for login Correct format when editing a bulleted or numbered list Translation support for Poll form reCAPTCHA verification once signing up
May 21, 2016 – Version 2.0.5
Turn off the Pump on Q&A Site [Bug fix] "Uploading" is added when inserting a picture [Bug fix] Captcha can display in Create a Poll tab [Bug fix] Display the exact number of QA Related Questions [Bug fix] Syncing a number of tags between desktop & mobile version [Bug fix] Translation Support Other bug fixes
April 29, 2016 – Version 2.0.4
Compatible with WordPress 4.5
April 23, 2016 – Version 2.0.3
Can turn off Poll on Q&A site Login from Windows Phone 8
April 12, 2016 – Version 2.0.2
Users can change URL slug of Question search & it still works Question owner can answer his question Correct unanswered question filter Login from Windows Phone 8 Infinite scroll
March 21, 2016 – Version 2.0.1
[Mobile] Uniform display order of sub-categories in both back-end and front-end Unnecessary page templates removal Questions added in back-end properly displayed in front-end Correct login link in Poll question
January 26, 2016 – Version 2.0
[New feature] Pump to put questions on top of page [New feature] Poll to create a small survey for your question [Bug fix] Proper format for plain text in answer box [Bug fix] Question tags no longer overlap each other [Bug fix] Pagination works properly in homepage [Bug fix] Video thumbnail added [Bug fix] Limit for question title length
December 08, 2015 – Version 1.6
SEO support with Schema Markup and Yoast SEO Plugin [Mobile] More features, better display, improved search flow Contact Form 7 Plugin compatibility Email notification of new account activating, new badge, and reported question Results in accordance with chosen sort Answer editing function works well on Firefox
November 06, 2015 – Version 1.5.6
Major updates on mobile version: User on mobile can log in by social network accounts Get redirected to question detail page after submitting question successfully Quick and easy new user registration User can submit the question when ticking on the reCaptcha Translation feature works seamlessly Further features improved, enhancing smooth user flow: Sub menus are now available in front-end Author gets point reward when his/her pending question is approved Ranking table based on high points automatically updates the ranking order The "Edit profile" lightbox can be closed using the close button When typing comment for a post, press ?Enter? to start a new line User interface typically updated, demonstrating a professional display: Title and tagline no longer in duplicate Search box in blog section better repositioned Irrelevant code and dividing line on left sidebar removed
September 28, 2015 – Version 1.5.5
Compatible with WordPress 4.3 Bring back Ban function and Manual Set Point Add Alt Text and Description for Image Bug fixes
July 20, 2015 – Version 1.5.4
Change password in mobile version Add ALT text and description for uploaded images Assign H1, H2 tag for Question title and Blog post title
July 10, 2015 – Version 1.5.3.1
Fix bugs
May 20, 2015 – Version 1.5.3
New option: "Login to view Answer" Fix bugs
April 27, 2015 – Version 1.5.2
Fix bugs
March 23, 2015 – Version 1.5.1
Security update Add "Pending" tab Add lightbox to image in blog section Exclude admin from the users list displayed in the widget Fix bugs
February 09, 2015 – Version 1.5
Google ReCaptcha implementation Add lightbox to image Display social media buttons Exclude admin from the users list Fix bugs
December 12, 2014 – Version 1.4
Check usernames? availability Ban a user Prevent users from voting their own posts Private message Featured image for blog post Enhance mobile version
December 01, 2014 – Version 1.3.2
Fix bugs
November 05, 2014 – Version 1.3.1
Fix security bugs
November 05, 2014 – Version 1.3
Implementing Filter bad words feature Enhance widget and sidebar system Bug fixes
October 06, 2014 – Version 1.2.1
Fix "Email confirmation" function Fix "Edit an answer" function Fix "Search" function Fix "approval" function
September 18, 2014 – Version 1.2
Implementing "Pending answers" function Set up points for users Disable the "live notifications" Enhance email system Implementing "Top users widget" Add "New following questions" tab in author page Add plugin Autolink to TinyMCE Fix ?Insert code? icon issue Fix ?Changelog title? issue Fix ?Edit? issue: author now can edit their questions/ answers Fix ?Translation? issue Fix ?Update? issue: the system will update user?s point after they delete a question/answer Fix ?Youtube link? issue Fix modal insert link error on Firefox/Chrome browser Fix ?Hot question? widget orderby issue Change underscore tag Fix some mobile issue
August 22, 2014 – Version 1.1.5
Fix "Login in intro page" issue Fix "Disable register in back - end" issue
August 18, 2014 – Version 1.1.4
Social login implemented Report a question or an answer Add "Insert code" button Display usernames in comment section Changing slugs from the back - end Adding ?rel=no follow and ?target=_blank? to external links of your site posts or pages Fix insert link issue Prevent normal users to visit admin panel Fix user's avatar issue
July 12, 2014 – Version 1.1.3
Add new feature: follow a question Add email notification when there?s new answer Email notification for pending questions Add intro page?s background option Add text domain to some texts
July 03, 2014 – Version 1.1.2
Add blog?s sidebars Fix intro page?s logo issue in mobile version Fix search?s issue Fix category Substr issue Fix blog?s style
Jun 27, 2014 – Version 1.1.1
Add ?Email confirmation? section Directly activating a member manually Hide email address in profile section Fix Cyrillic language when searching Fix Google Analytics print error Fix Save language issue on Firefox browser Fix IE issue
Jun 26, 2014 – Version 1.1
Live notification system Front-end WordPress customizer New function: pending questions Ajax live search Add logo in the intro page Fix author slug error Fix order by unanswered questions Fix copyrights on sidebar
Jun 17, 2014 – Version 1.0.2
Fix small bugs
Jun 10, 2014 – Version 1.0
Initial release
[Mobile] Uniform display order of sub-categories in both back-end and front-end Unnecessary page templates removal Questions added in back-end properly displayed in front-end Correct login link in Poll question
January 26, 2016 – Version 2.0
[New feature] Pump to put questions on top of page [New feature] Poll to create a small survey for your question [Bug fix] Proper format for plain text in answer box [Bug fix] Question tags no longer overlap each other [Bug fix] Pagination works properly in homepage [Bug fix] Video thumbnail added [Bug fix] Limit for question title length
December 08, 2015 – Version 1.6
SEO support with Schema Markup and Yoast SEO Plugin [Mobile] More features, better display, improved search flow Contact Form 7 Plugin compatibility Email notification of new account activating, new badge, and reported question Results in accordance with chosen sort Answer editing function works well on Firefox
November 06, 2015 – Version 1.5.6
Major updates on mobile version: User on mobile can log in by social network accounts Get redirected to question detail page after submitting question successfully Quick and easy new user registration User can submit the question when ticking on the reCaptcha Translation feature works seamlessly Further features improved, enhancing smooth user flow: Sub menus are now available in front-end Author gets point reward when his/her pending question is approved Ranking table based on high points automatically updates the ranking order The ?Edit profile? lightbox can be closed using the close button When typing comment for a post, press ?Enter? to start a new line User interface typically updated, demonstrating a professional display: Title and tagline no longer in duplicate Search box in blog section better repositioned Irrelevant code and dividing line on left sidebar removed
September 28, 2015 – Version 1.5.5
Compatible with WordPress 4.3 Bring back Ban function and Manual Set Point Add Alt Text and Description for Image Bug fixes
July 20, 2015 – Version 1.5.4
Change password in mobile version Add ALT text and description for uploaded images Assign H1, H2 tag for Question title and Blog post title
July 10, 2015 – Version 1.5.3.1
Fix bugs
May 20, 2015 – Version 1.5.3
New option: "Login to view Answer" Fix bugs
April 27, 2015 – Version 1.5.2
Fix bugs
March 23, 2015 – Version 1.5.1
Security update Add "Pending" tab Add lightbox to image in blog section Exclude admin from the users list displayed in the widget Fix bugs
February 09, 2015 – Version 1.5
Google ReCaptcha implementation Add lightbox to image Display social media buttons Exclude admin from the users list Fix bugs
December 12, 2014 – Version 1.4
Check usernames? availability Ban a user Prevent users from voting their own posts Private message Featured image for blog post Enhance mobile version
December 01, 2014 – Version 1.3.2
Fix bugs
November 05, 2014 – Version 1.3.1
Fix security bugs
November 05, 2014 – Version 1.3
Implementing Filter bad words feature Enhance widget and sidebar system Bug fixes
October 06, 2014 – Version 1.2.1
Fix "Email confirmation" function Fix "Edit an answer" function Fix "Search" function Fix "approval" function
September 18, 2014 – Version 1.2
Implementing "Pending answers" function Set up points for users Disable the "live notifications" Enhance email system Implementing "Top users widget" Add "New following questions" tab in author page Add plugin Autolink to TinyMCE Fix ?Insert code? icon issue Fix ?Changelog title? issue Fix ?Edit? issue: author now can edit their questions/ answers Fix ?Translation? issue Fix ?Update? issue: the system will update user?s point after they delete a question/answer Fix ?Youtube link? issue Fix modal insert link error on Firefox/Chrome browser Fix ?Hot question? widget orderby issue Change underscore tag Fix some mobile issue
August 22, 2014 – Version 1.1.5
Fix "Login in intro page" issue Fix "Disable register in back - end" issue
August 18, 2014 – Version 1.1.4
Social login implemented Report a question or an answer Add "Insert code" button Display usernames in comment section Changing slugs from the back - end Adding ?rel=no follow and ?target=_blank? to external links of your site posts or pages Fix insert link issue Prevent normal users to visit admin panel Fix user's avatar issue
July 12, 2014 – Version 1.1.3
Add new feature: follow a question Add email notification when there?s new answer Email notification for pending questions Add intro page?s background option Add text domain to some texts
July 03, 2014 – Version 1.1.2
Add blog?s sidebars Fix intro page?s logo issue in mobile version Fix search?s issue Fix category Substr issue Fix blog?s style
Jun 27, 2014 – Version 1.1.1
Add ?Email confirmation? section Directly activating a member manually Hide email address in profile section Fix Cyrillic language when searching Fix Google Analytics print error Fix Save language issue on Firefox browser Fix IE issue
Jun 26, 2014 – Version 1.1
Live notification system Front-end WordPress customizer New function: pending questions Ajax live search Add logo in the intro page Fix author slug error Fix order by unanswered questions Fix copyrights on sidebar
Jun 17, 2014 – Version 1.0.2
Fix small bugs
Jun 10, 2014 – Version 1.0
Initial release
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Demo = QAEngine – Question and Answer WordPress Theme
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Download = QAEngine – Question and Answer WordPress Theme-[Updated].zip