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Sofdesk Ticket System is a ticket management software that will help you to manage queries and sleek the process of issue resolution. Fully responsive design and unique functionality make it one of the most potent PHP script. Sofdesk has been designed and developed using Laravel, Bootstrap, HTML5, MySql.
Major Update
- Email Templates and Settings Module
- Notification Configuration
- Slack Notification and Mattermost Support
- Mail Configuration, Language and Theme color changes
- Ticket assign flow improvement
- Updated Laravel version 6.9.0
Demo
Main Site: https://iqonic.design/sofdesk-intro
Admin Login: https://iqonic.design/sofdesk/public/admin/login
[email protected]
12345678
User Login: https://iqonic.design/sofdesk/public/login
[email protected]
12345678
Manager(Leader) Login: https://iqonic.design/sofdesk/public/company/login
[email protected]
12345678
Employee Login: https://iqonic.design/sofdesk/public/company/login
[email protected]
12345678
Additionally, enjoy a lifetime FREE updates!
We are constantly working to make your experience better with every updates. Get all the latest updates for absolutely FREE
Features:
- Easy to installation steps
- Different Access Roles with Permissions
- Role based Ticket Assignment
- Perform multiple actions on tickets
- Added Email Templates and Notification Module
- Notification Slack and Mattermost Support
- Added Configuration like Mail Configuration, Language and Theme color changes etc.
- Department and Employee wise ticket allotment.
- Support multiple Languages with RTL direction
- Customize Mail Template
- Category based Articles
- Set Up Wizards and Demos
- Knowledge base
- Ticket Activities
- User Dashboard
- Clean Code
- Google maps
- Easy To Customize
- Unique, Clean and Modern Design
Refund Policy
- We don’t offer a refund. (If the item is downloaded)
- Please read the description and compatibility content thoroughly before purchasing as we don’t offer a refund if you buy it by mistake.
Support
Faced a problem? Need assistance with the product? No worries – our customer support team is always ready to help you. Support requests are being processed on business days from 9:00 to 18:00 (GMT +05.30) [generally] within 24h to 48h in the order they were received.
Note:We have launched our support portal Desky. Please raise a ticket here at https://iqonic.desky.support/
Please Note: Live preview images cannot be used directly in client’s live project. Those are used for preview purpose only.
Version 1.3 – 28 Dec 2019 [Big Updates]
- Added Email Templates and Settings Module - Added Notification Configuration - Notification Slack and Mattermost Support - Added Configuration like Mail Configuration, Language and Theme color changes etc. - Ticket assign flow improvement - Update Laravel version 6.9.0 - Fix Minor Bugs
Version 1.2 – 12 Nov 2019
- Added SEO friendly feature - Added Active/Deactivate User Feature - Minor bugs fixed
Version 1.1 – 06 Nov 2019
- Added Installer package - Added Multi language translator Module - Added Mail Notification Module - Added Customize Mail Template - Added Google recaptcha - Added Social Login - Minor bugs fixed
Version 1.0 – 19 Oct 2019
- Initial release
Kindly Note: We update new contents like WordPress Themes, Plugins, PHP Scripts everyday. But remember that you should never use this items in a commercial website. All the contents posted here for development & testing purpose only. We’re not responsible for any damage, use at your own RISK! We highly recommend to buy SofDesk – Support Ticket and Knowledge base script from the The Developer ( iqonicdesign ) website. Thank you.
Download = SofDesk – Support Ticket and Knowledge base script-[Updated].zip