This is very simple support ticket system which is designed to support your customers who have purchased your products or services
This script has been built using Fuel PHP Framework
This script is only suitable for people who do freelance work because this script has very limited features compared to full support system but I am happy to add more features to this system depending on the feedback from you
Admin Features
- Admin Can define products or services
- He can create ticket if customer contact him via phone
- Admin can see the status of the ticket and change it
- Admin can answer the ticket and customer will receive notification via email
- Admin can close and reopen the ticket
- Admin will be notified by email when new ticket is created by customer
- Admin will be notified by email when customer answer the ticket
Customer Features
- Customer Signup form
- Customer can create the tickets
- Customer will get notification via email once the admin answer the ticket and customer can log in to the system and answer the same question
Demo
- Admin Log in
- http://www.codekayak.net/projects/supportticket/public/index.php/users/login
- username: admin
- password: password
- Customer Log In
- http://www.codekayak.net/projects/supportticket/public/index.php/users/login
- username : demo
- username : demo
If you need more fetters for this application, I would like to implement them in next version and give it to you
Revisions
09th Mar 2014 : Enhanced User Interface
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Demo = Support Ticket System
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Kindly Note: We update new contents like WordPress Themes, Plugins, PHP Scripts everyday. But remember that you should never use this items in a commercial website. All the contents posted here for development & testing purpose only. We’re not responsible for any damage, use at your own RISK! We highly recommend to buy Support Ticket System from the The Developer ( ilikecoding ) website. Thank you.
Download = Support Ticket System-[Updated].zip
