Onpoint is a simple helpdesk ticketing solution for organisations and institutions with limited support staffs. Onpoint is built with speed in mind, therefore it is made in a way that anyone can jump on a ticket to reply as long as they have the required permissions.
Features
- Create and manage tickets.
- Assign priorities to tickets.
- Attach various files(jpg, docx, pdf) when creating new tickets.
- Create and manage categories.
- Email notifications for new and updated tickets.
- Create and manage saved replies for quick response to tickets.
- Update site wide settings from the admin backend.
- Create and manage staff accounts as well as set permissions for individual accounts.
Demo Accounts
-
Customer
https://onpointsupport.herokuapp.com
[email protected]
12345678 -
Staff / Admin
https://onpointsupport.herokuapp.com/backoffice
[email protected]
12345678
NOTE
Kindly note that, at the time of reading, this script is not translation ready. Therefore, the text content can’t be translated for now.
CHANGELOG
v1.0 - Initial Release
Kindly Note: We update new contents like WordPress Themes, Plugins, PHP Scripts everyday. But remember that you should never use this items in a commercial website. All the contents posted here for development & testing purpose only. We’re not responsible for any damage, use at your own RISK! We highly recommend to buy Onpoint Helpdesk Ticketing Solution from the The Developer ( developerspace ) website. Thank you.
Download = Onpoint Helpdesk Ticketing Solution-[Updated].zip
