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supportDesk, a fast tickets system coded using CodeIgniter for ultimate speed and security.

Features:

  • Easy 3 steps Installation
  • Fully responsive, front and back end
  • Simple Flat Design
  • Coded using model-view-controller technique
  • Knowledge base articles
  • Articles rating
  • Articles privacy, allow only members to view specific articles
  • Tickets System
  • Tickets departments
  • E-mail notifications
  • Unlimited staff members
  • Automatic sitemap generator
  • Built-in reCAPTCHA
  • Brute force attack prevention
  • Bug reports system
  • Contact form
  • Auto-close tickets after inactivity
  • SEO friendly URLs
  • Attachments
  • Themes
  • Easy translation
  • Free updates
  • More is coming!

Requirements:

  • PHP 5.5 or higher, but we recommend 5.6 or higher
  • MySQL 5.1+

Tools used in the project:

  • CodeIgniter 3.1.6
  • AdminLTE 2.4

You can like us to get the latest updates news and announcements:
Brackety’s page

If you need any help you can visit our support
Brackety support

For a live demo:
supportDesk Demo

Admin login:

E-mail:    [email protected]
Password:  adminadmin

Staff login

E-mail:    [email protected]
Password:  staffstaff

Customer login

E-mail:    [email protected]
Password:  useruser

CHANGE LOG

---- 1.0.0 ----
* Bug fixes and improvements
* Security improvements
* HTML valid pages
* Added attachments feature
* Now you can set a category to private
* Themes feature
* Translating now is easy
* Now you can use SMTP to send e-mails
* A fixed Installation Wizard

---- 0.1.3 ----
* Bug fixes, typos and improvements
* Got rid of the query printing bug
* Show latest tickets, articles and users on top
* If there is no contact e-mail, send it to the default one instead.
* Fixed the search bar in the admin/users page

---- 0.1.2 ----
* Bugs fixes and improvements
* Fixed the installation wizard
* Fixed remember me function for multiple devices
* Added auto close tickets after certain time of inactivity
* AJAX fetching for new replies on tickets (like a live chat)
* Changed the "Tickets handled by you" widget the dashboard
* Added resend verification e-mail option from the admin panel
* Clearing logs option
* SEO friendly URLs for articles
* Added draft option for articles

---- 0.1.1 ----
* Bugs fixes and improvements
* Different e-mail addresses for contacting and notifications

---- 0.1.0 ----
* Bugs fixes, typos and improvements
* Force HTTPS redirect
* Fixed the remember me function
* Force the user to remove the Install.php
* Force log out
* Articles privacy, hide private articles from visitors
* Article tags

[eltd_button size=”huge-full-width” type=”outline” text=”Download & Demo Links” custom_class=”#” icon_pack=”font_awesome” fa_icon=”” link=”” target=”_blank” color=”” hover_color=”” background_color=”” hover_background_color=”” border_color=”” hover_border_color=”” font_size=”” font_weight=”” margin=””]

Demo = supportDesk PHP tickets system
[eltd_button size=”huge” type=”” text=”Full Live Demo” custom_class=”” icon_pack=”font_awesome” fa_icon=”fa-laptop” link=”https://codecanyon.net/item/supportdesk-php-tickets-system/20315401″ target=”_blank” color=”” hover_color=”” background_color=”” hover_background_color=”” border_color=”” hover_border_color=”” font_size=”” font_weight=”” margin=””]

Kindly Note: We update new contents like WordPress Themes, Plugins, PHP Scripts everyday. But remember that you should never use this items in a commercial website. All the contents posted here for development & testing purpose only. We’re not responsible for any damage, use at your own RISK! We highly recommend to buy supportDesk PHP tickets system from the The Developer ( Brackety ) website. Thank you.
Download = supportDesk PHP tickets system-[Updated].zip



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