Tag: customer support

supportDesk, a fast tickets system coded using CodeIgniter for ultimate speed and security. Features: Easy 3 steps Installation Fully responsive, front and back end Simple Flat Design Coded using model-view-controller technique Knowledge base articles Articles rating Articles privacy, allow only members to view specific articles Tickets System Tickets departments E-mail notifications Unlimited staff members Automatic […]

IN THE DEMO PAGE, “REMOVE FRAME” AT THE TOP, TO LET THE CHAT PLUGIN LOAD OR CLICK THIS LINK TO SEE THE DEMO     Facebook recently announced new customer chat plugin into closed beta, which can allow your website visitors to chat directly with you (Facebook page) inside your website, leveraging Facebook Messenger Platform. 2-Way […]

What is BasePress BasePress is the perfect solution to add a knowledge base to any existing WordPress website. It features a single or multi product mode to create multiple independent knowledge bases with one installation, allowing your visitors to find the information they need faster and without confusion. BasePress is ready to use in one […]

This is the German language pack for supportDesk. You can simply install this language by going to Admin panel > Languages > Add language And select the language’s ZIP file. For a detailed guide see this article: Installing languages for supportDesk [eltd_button size=”huge-full-width” type=”outline” text=”Download & Demo Links” custom_class=”#” icon_pack=”font_awesome” fa_icon=”” link=”” target=”_blank” color=”” hover_color=”” […]

FAST is the best WordPress support ticket plugin available. You can now have a professional looking support ticket system on your WordPress site that is easy for your customers to use. It’s so fast, it’s like chatting to your customers! FAST will add to your WordPress site a complete support system. No extensions or add […]

If you run a WooCommerce store, you should have affordable Helpdesk for the customer support. It allows you see the whole profile of your customer and answer to tickets right from the admin area of your WP website. With the WooCommerce Helpdesk, supporting customers becomes much easier. On the ticket page, you can see the […]

Easily provide professional support to your customers from your own WooCommerce store! WooCommerce Help Desk System fully integrates with your WooCommerce store, guiding your customers through support steps and makes customer support easy for you and the customer. It seamlessly integrates with your theme, your store visuals, it is compatible with any theme and its […]

Skype chat plugin for website is a WordPress plugin which enables a nifty chat box on your website, specially developed for the visitors of your website so they can connect and converse with you through Skype. Skype is the best business tool to stay connected with your clients. Your experience with this plugin will amazing […]

TimeDesk – is a Helpdesk/FAQ/Knowledge Base WordPress Theme. TimeDesk follows the latest design trends and allows you to build a Knowledge Base, Helpdesk, FAQ website for your brand, product, or service that has a clean, bold and modern look that will appeal to those who value simplicity and ease of use. As TimeDesk integrates with […]

Overview iLive is an intelligent WordPress live chat plugin. This plugin will work in any wordpress site which need a customer sales and support system through live chat. New plugin is always best and feature rich Automatic chat search and suggestion to operator Automatic chat reply and greetings Unlimited operator / Support manager can be […]

Illustrative List of Features Responsive Chat Widget and Operator Dashboard Customer Rating and Feedback Chat Archives Email Chat Logs User Role Management Operator Profiles Operator Online Hours Multiple Active Conversations SMS Notification Support Share Screenshot Share File Uploads Customer Info Screen View Customer Location, Browser, and Last URL Add Notes to Customer Info Require Name […]